• “You can’t solve someone’s problem with code…

  • if you don’t understand their problem.” – Adam Haney

Curriculum vitae

Current Role:

Agile Scrum Master

I currently lead cross-functional teams to deliver features for complex IT products, drive pilot initiatives and develop support and governance models for enterprise software.

Recent Roles:
Sr Technical Product Manager

Agile Scrum Master |.Net Developer

Mechanical/Piping Engineer

My Focus:

Product Manager


Drive Pilot Initiatives

Define and Establish Support and Governance Models

Drive Stakeholder Engagement



Agile Scrum Master & Product Manager

Agile Scrum

Agile Scrum

Agile Scrum Master

Product Management

Product Management

Product Vision


Product Delivery

UX Design

UX Design

Stakeholder Engagement

Software Support Modeling

Governance Modeling

Fun Facts

Scrum Projects
Cups of Coffee/day


We offer small business and home office users personalized, professional service in:

  • Computer Repair
  • Virus & Spyware Removal
  • Network Support
  • Computer Consulting
  • Website Development
  • Webmaster Services
  • Online Marketing
  • Search Engine Optimization

We provide fast, quality Computer Repair and Computer Network Support services.

Using WordPress templates, we can design a stellar content management style website that lets YOU easily make future changes to your site.

We also provide Webmaster Services to keep your web site content fresh, producing the results that you want. An outdated website can be a detriment to your business.

Time for new equipment? Let us assist you in your computer network purchases. We provide expert consulting services making sure you get just the right hardware and software for your business and/or creative needs.

There are many effective ways to keep your customers and clients aware of your “on-line” presence in the marketplace. In support of this, we provide Search Engine Optimization (SEO) services.

On-site or PIck-up/Drop-off Service

For computer repair, computer network support and web site services in Hampden, Hampshire county and beyond. Contact us today!

Point PC Setup Service

Store bought computers are usually full of useless trial software which will expire and ultimately slow down your computer over a period of time. 

We’ll update your system, set up accounts, connect your computer to the Web and install programs like your internet security software, your favorite photo editing tool or Microsoft Office.

We will also explain how you can keep your new computer running smoothly, which will extend the useful  life of the computer.

  • Physically setup and connect computer, monitor, keyboard, mouse and speakers
  • Perform first time setup
  • Install critical system updates and set to automatically install future updates
  • Create user accounts (if applicable)
  • Optimize start-up and shutdown
  • Clean up menu, quick launch and taskbar shortcuts
  • Remove unwanted programs and trialware
  • Test network and internet connectivity on existing network
  • Set default web browser, home page and search provider
  • Demonstrate basic functionality and answer questions
  • Install and update internet security software
  • Install and configure apps/software programs (MS Office, Adobe Reader, etc.)
  • Configure email accounts for email app or web browser
  • Install one hardware device (printer, external hard drive, video card, RAM, etc.)

Point PC Tune-Up Service

Clean it up and increase performance!

We will clean up some functionality, delete those pesky temp files, update existing software and remove unwanted programs to keep your computer in best condition possible.We will instruct you in how to keep your computer running smoothly with minimal effort.

  • Diagnose performance problems and provide estimates for solutions
  • Optimize start-up and shutdown
  • Clean up menu, quick launch and taskbar shortcuts
  • Remove unwanted programs and trialware
  • Clean up registry and temporary files
  • Install critical system updates
  • Create user accounts (if applicable)
  • Remove dust from inside the computer including fans and components
  • Wipe down the exterior of the computer

Point Virus Removal Service

Does your computer take more than 4 minutes to boot up?

Do you experience unwanted pop-ups?

Are you sending emails to people without really sending them?

You may have a virus that will need to be removed form the computer. Send us an email with your problem and we will recommend a course of action that is most economical. In most cases with computers less than 5 yrs old, the computer can be restored to its condition when you bought it.

  • Diagnose and troubleshoot the issues
  • Provide an estimated cost for any additional repair(s) or upgrade(s) needed to provide a complete solution
  • Remove all viruses, spyware, rootkits and other malware
  • Repair any operating system issues including boot issues and blue screens
  • Optimize start-up and shutdown
  • Clean up menu, quick launch and taskbar shortcuts
  • Clean up registry and temporary files
  • Install critical system updates
  • Test for proper functionality

Point Wireless Network Service

We can help get your new or existing network up and running and with proper security measures to make sure your personal information is safe from prying eyes.

  • Physically setup and configure network settings
  • Complete ISP (internet service provider) setup and connect router to modem
  • Update router firmware (if needed)
  • Give network a unique name (SSID)
  • Enable wireless encryption on network to safeguard your personal information and secure your broadband signal from use by others
  • Change administrator username and password
  • Enable devices to share the Internet, files, printers and other media (including photos, videos and music)
  • Connect networkable devices to the network (including network-enabled computers, gaming consoles, Blu-ray/DVD players, televisions and more)
  • Test and repair network and internet connectivity (if needed)


We'd really love to hear from you so why not drop us an email and we'll get back to you as soon as we can.



132 Prospect St. Ludlow, MA 01056 , USA

Current Projects

3D Acer ChromeBook LCD Replacement
Web Page Design for local manufacturing company
Engineering Document Management System for local foodservice company

Configure the Twitter API Settings inside the Theme Options first.

The man who will use his skill and constructive imagination to see how much he can give for a dollar, instead of how little he can give for a dollar, is bound to succeed.

-- Henry Ford --
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